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welcome interior design card design contact ordering information		ordering information Secure Payment Taxes/Customs Privacy Shipping/Delivery Returns Secure Payment All prices are in Canadian dollars (CAD) and subject to change without notice. Ken Hsia Design (KHD) uses PayPal online payment services. In addition to accepting MasterCard, Visa, American Express, Discover as well as Paypal account, Paypal also accepts six currencies: Canadian Dollar, Euro, Pond Sterling, U.S. Dollar, Yen and Australian Dollar. All online purchases and email orders will be processed through PayPal's secure online payment website. Taxes/Customs CANADA All tax rules and rates are set according to the SHIPPING DESTINATION. Shipping within Ontario will be subjected to 8% PST and 6% GST. Shipping to the rest of Canada excluding ON, NB, NL, and NS, 6% GST will be added. For New Brunswick, Newfoundland and Labrador, and Nova Scotia, 14% HST will be added in addition to the shiping charges. U.S.A. and other countries No taxes will be charged. We will complete required Canadian customs forms and documentation, however anyadditional tariffs or duty payments are the responsibility of package recipient in accordance to local laws. Privacy KHD is committed to protect the privacy and confidentiality of the personal and business information of its clients in accordance with applicable fedral and provincial legislation. Email address and contact information received through this Website will be kept in the strictest confidence and not be given out to any third party. Your IP address is gathered automatically by our web hosting company's server and may be used to monitor our site traffic and to help diagnose problems with our site. BACK TO THE TOP Shipping/Delivery DESTINATION RATE TRANSIT TIME METHOD Ontario Canada $10 - 14 CAD 2 business days Canada Post Expedited parcel Canada $18 CAD 5 business days Canada Post Expedited parcel U.S.A. $26 CAD 4 - 6 business days Canada Post Xpresspost USA International $58 CAD 9 business days Canada Post Xpresspost Int'l KHD will ship your order within 3 - 5 business days after the receipt of your order confirmation from Paypal. When KHD ships your order, an email confirmation will be forwarded to you including the tracking number. A link to the Canada Post's website will be provided, so you can track your order online at any time. Returns If you are not satisfied with your purchase or wish for an exchange, you may return your order within 30 business days from the day that you receive your package for a refund or an exchange. Please complete the online Refund Request Form (RRF) and return to us within 10 business days. Ship your return back to KHD enclosing your RRF and a copy of your receipt along with all original packaging and merchandise. You will be responsible for the loss or damage and shipping charges of the return package. Returned merchandise must be in resalable condition. Original shipping charges are not refundable. For the exchanged item, you will receive an online invoice pertaining to the shipping cost for shipping the item back to you. BACK TO THE TOP
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